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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerome

July 7, 2025

5  out of  5
rating by Jerome
"Jo Hernandez for Emily Riviera insurance was very helpful, very informative and very friendly. It was Soo easy conducting business with her. And she saved me some money!"
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Kush Felix

July 4, 2025

5  out of  5
rating by Kush Felix
"She is the best and can get you right I didn't even have to shop around thats how great the price is especially in today's economy Highly Recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alexis Vilay

July 2, 2025

5  out of  5
rating by Alexis Vilay
"I’ve been working with Jo to set up homeowners & auto insurance and she’s been a dream! Very responsive and patient with all my questions."
We responded:
"Thank you Alexis for the awesome review! "
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Alyce Liddell

July 2, 2025

5  out of  5
rating by Alyce Liddell
"I switched over to this office years ago and have recommended my mom and others as well. I've always had great service and even today Jo was fantastic. Thank you for helping my family."
We responded:
"Thank you, Alyce! We appreciate your trust in us and are thankful to have you as a customer."
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Misty Joseph

June 3, 2025

5  out of  5
rating by Misty Joseph
"This might have been my best insurance hunting experience ever! Super easy to talk to, very professional and engaging. Highly recommend Emily Rivera."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jacqueline M Canales

April 16, 2025

5  out of  5
rating by Jacqueline M Canales
"Love that she followed up with me…"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vickie Avila

April 10, 2025

5  out of  5
rating by Vickie Avila
"Go see Jo at this location, she is down to earth and not a sales lady. She cares about her clients"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marisela Perez

April 8, 2025

5  out of  5
rating by Marisela Perez
"Jo Hernández fue muy amable y me ayudó a conseguir un seguro de vida a un precio excelente. Realmente se preocupa por sus clientes gracias"
We responded:
"Muchas gracias Marisela por revisión , aquí en la oficina de Emily tratamos de hacer lo mejor y lo mejor para nuestros clientes, tu revisión es el mejor gracias que podríamos haber recibido."
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Latham Casting

March 22, 2025

5  out of  5
rating by Latham Casting
"Emily Rivera has been my agent for more than 10 years and her office has always handled my home and car policies promptly and with professionalism. An actual human answers the phone in the office and most times they settle your issue immediately! I recommend them! When I first signed with Emily she did some digging and found some great discounts that my previous State Farm agent had missed. I'm very satisfied with their office."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerry Miller

March 6, 2025

5  out of  5
rating by Jerry Miller
"Emily started coming into our Restaurant and offered to prepare a quote for our insurance. It proved to be substantially lower than what we were paying. Our “old” policy was very expensive, no personal contact, and almost impossible to understand. Emily’s policy was short, concise, and easy to understand. Saved us tons of money and a joy to work with!! I highly recommend State Farm and Emily as an Agent!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jasmine Hernandez

February 26, 2025

5  out of  5
rating by Jasmine Hernandez
"I've been insured through Emily's office for a little over a year now and have ZERO complaints! Everyone is so welcoming and truly looks out for my insurance needs. HIGHLY recommend insuring through them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lindsay Wood

February 25, 2025

5  out of  5
rating by Lindsay Wood
"Emily is super nice"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Ben Weisberg

February 25, 2025

5  out of  5
rating by Ben Weisberg
"Very friendly and informative!"
We responded:
"Hi Ben, thanks so much for your review! It was great meeting you in person today. Please let me know how I can continue to be of service. "
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Dean Cyphery

February 15, 2025

5  out of  5
rating by Dean Cyphery
"In today's climate of online everything, endless black holes of automated systems and/or overseas support, I place great value on having a knowledgeable and actual human being to speak with for our insurance needs. Emily and her team have always been incredibly responsive and eager to ensure that our policies are best aligned with our ever-changing needs. Rental properties, teenaged drivers, etc. present unique challenges but Emily has always worked to make me feel confident that we have the best coverage to weather any unfortunate or unforeseen event. Insurance is a necessary evil that you hope to not have to use but when you need it you need it. I sleep really well knowing that I have Emily's office to lean on should I ever need to call on them."
We responded:
"Hi Dean, Thank you so much for your 5-star review! It has been my pleasure to work with you over the years. I am so happy myself and my team has been able to assist you when you've needed us."
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Dave Purcell

December 20, 2024

5  out of  5
rating by Dave Purcell
"Emily and her team -- especially Faith and Brianda -- were great to work with on our auto and homeowners insurance during our time in Albuquerque. I give them my highest recommendation!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lindsey F

December 18, 2024

5  out of  5
rating by Lindsey F
"Highly recommend — Emily and her team are excellent! Emily has done a brilliant job of hiring a team of very smart women who are incredibly knowledgeable and patiently answer my millions of questions :) Specifically, I’ve worked with Priscilla , Toiy, Dana and Emily— all who are excellent. I’ve had to call in a couple times recently trying to understand something, and I have consistently ended each call confident that I have a full understanding of my inquiry and confident with any decision that I made."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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maria molinar

December 4, 2024

5  out of  5
rating by maria molinar
"Services are amazing, got my need covered."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gio

November 15, 2024

5  out of  5
rating by Gio
"Authentic Mexican Food"
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AK 1972

October 25, 2024

5  out of  5
rating by AK 1972
"Emily was very professional and knowledgeable. She found a great deal for me. I was very pleased."
We responded:
"Thank you so much for the kind review!"
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James Owens

September 25, 2024

5  out of  5
rating by James Owens
"Wonderful prompt service with new homeowner and Automobile policies in a matter of minutes"
We responded:
"Thank you so much for the great review!"
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Carlos Quintana

August 26, 2024

5  out of  5
rating by Carlos Quintana
"I’ve had my policy at StateFarm with Emily Rivera and her team for years now. I recently had about a million questions about my policy and my coverage and Priscilla was very helpful and had an answer for all my questions! Thank you!"
We responded:
"Hi Carlos, thank you so much for your kind review! We are so thankful ro have customers like you, and we hope to serve you for many years to come!"
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freddie martinez

August 19, 2024

5  out of  5
rating by freddie martinez
"Your service is not what it used to be. I have been calling to make a claim this morning but all I get are recordings. I pay good money for service and I expect to be able to get that service when I need it. I have been a customer for many years."
We responded:
"Hi Freddie, I'm so sorry to hear you had difficulties reaching our office. I didn't see a missed call to our office today, so I'd love the opportunity to talk to you and see if there was a phone issue. I will give you a call directly to be sure all your concerns are addressed, and get to the bottom of any technical problems that may have occurred. Thank you, Emily "
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John Rogers

August 14, 2024

5  out of  5
rating by John Rogers
"I've had the very best experience with Faith Tomlinson at the Emily Rivera State Farm insurance agency. Faith got both my home and automobile insurance switch over to State Farm in less than 40 hours. Faith has been able to promptly investigate my questions and concerns on policies. I was dreading this change and now I don't why - it was so easy to get done with these lovely ladies! Thank you both!!! Maggie Wantland"
We responded:
"Thank you so much for the wonderful review! It os our pleasure to have customers as gracious as you!"
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Jeff Dodd

August 2, 2024

5  out of  5
rating by Jeff Dodd
"Competent, helpful and friendly! Good place to purchase all your insurance."
We responded:
"Thank you so much Jeff for taking the time to leave us a review! It continues to be my pleasure to take care of all your insurance needs."
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Paul Sanchez

July 26, 2024

5  out of  5
rating by Paul Sanchez
"Emily is amazing she went above and beyond to make sure I was taken care of. Unfortunately her company couldn’t assist me with the insurance from State Farm. However, she reached out to another agency and helped me get the insurance I needed. Highly recommended her for all or any of your insurance needs."
We responded:
"Hi Paul, Thank you so much for your thoughtful and kind review! I'm so happy I was able to assist you."